Hello,

You will have to contact the manufacturer, Dimensions, if you are needing any type of replacement supplies such as floss or instructions. You can contact them via their website and here is the link for that:

https://www.simplicity.com/contactus?topic=replacementPart

You can either fill out the replacement form that the link takes you to or you can contact them via phone or email. Just copy and paste that link into your browser. Hope this helps :) Thank you.

~Kristi @ ECS