instruction
I received my kits but instruction aren't include
How to get it?
Can you send it to me by email?
Céline
Posted by: celine.raymond on 10/12/16
Replies:
Hello,

I'm sorry but I don't understand what you mean? Did you not receive any instructions inside the actual kit? Please let me know so I can try to help you. Thank you.

~Kristi @ ECS
by: Kristi @ ECS on 10/12/16
sorry about my poor english

I not received any instructions inside
by: celine.raymond on 10/12/16
I ordered 12 kits (Order: 532021) because I give a training on Friday. the mushroom mini is the only one not to have instructions included
by: celine.raymond on 10/12/16
Hello,

I do apologize for that error. Unfortunately, we are not the manufacturers of these kits and they come to us already made, so we do not have any replacement items for the kits in our warehouse. The fastest and best thing to do is to contact Janlynn, who is the manufacturer, and let them know that they didn't include an instruction kit for their product and they will get one sent out to you right away. Again, I do apologize that one wasn't included but they should be able to get one to sent to you very quickly. Here is their contact information:

http://www.janlynn.com/customer_service.cfm
1.800.445.5565

~Kristi @ ECS
by: Kristi @ ECS on 10/12/16
OK
I'll write them because the phone number does not work (in any case, not from Canada)
thank you to answer quickly
by: celine.raymond on 10/12/16