Hello,
You will actually have to contact the manufacturer of this kit, which is Dimensions. We are just an online retailer for cross stitch products and we are not the actual manufacturer. Here is Dimensions contact information:
https://www.simplicity.com/contactus
Monday to Friday
8:00 AM to 4:30 PM CT
1-(800)-794-5866
Just let them know what product of theirs you have and what you are needing and they will take care of it for you. Thank you :)
~Kristi @ ECS