Wrong picture
When I bring up the page to order the bond cross stitch, it brings up a picture of
Elvis Presley. I would like to order the bond one, but I hesitate because of thos.
Posted by: baykr713 on 01/22/17
Replies:
You might want to call the ECS "customer service" at 1-800-800-8517 and they will help you. They have an excellent customer service. Everything Cross Stitch is closed on weekends. Under "Customer Service" heading at top of this page, they have an e-mail form in which you can contact them. Hope this helps! And you are correct! Elvis picture comes up, not "Mr. Bond".
I'm not an employee of ECS, but one of the stitchers on this chat that saw you message. :)
by: Bermuda on 01/22/17
Hello,

Thank you for letting us know. I will send this off to my supervisor, who will get it fixed by the end of the day :) Thank you and sorry for that error!

~Kristi @ ECS
by: Kristi @ ECS on 01/23/17
Hello. I am still waiting for the picture of the James bonds cross stitch to be fixed. Havery an order started, just waiting for this one. Any idea how soon it will be fixed?
by: baykr713 on 01/23/17
You may need to delete your temp internet files (cache), browsing history and cookies or use a different browser (Firefox, IE, Chrome) than you originally used. I think the Elvis image maybe cached in your history. In one browser, I get Elvis, but I tried with a browser that I typically don't use, and I get Bond.
by: MarzHere on 01/23/17
Hello,

Mine shows James Bond as well. I know we are waiting on a better graphic from the designer and once we get that, we will upload a better pic of the design but my computer is showing it as the correct picture. For ordering and fulfillment purposed, we go off of the SKU number so as long as your SKU number in your shopping cart reads 10266, you will get the James Bond design.

~Kristi @ ECS
by: Kristi @ ECS on 01/24/17