Answer me
How long do I wait for an answer to my question about Garden Girl
floss kit.
Posted by: pittfamily on 10/26/15
Page:
Customer service normally replies to these inquiries and will respond on this board, but your question has been posted on a stitcher's chat board. They do check this board regularly, but you can email them directly or call their 800# for a quicker response listed under the customer service contact us tab.
by: lbcatlovr001 on 10/26/15
You posted your two questions only five minutes apart. You are in a chat room - not ECS customer service. Rudeness seldom gets speedy action.
by: Sunshine on 10/26/15
Wow...
by: VCESS on 10/26/15
In a hurry? CALL!
by: VCESS on 10/26/15
Here is the information for Customer Service

Phone: 800-800-8517
FAX: 937-294-1989
E-Mail: sales@everythingcrossstitch.com

by: NANCYE G on 10/26/15
Hello,

I answered your previous post about this product. I am sorry for the delay but I only check our message boards a few times a day to answer any customer service related questions. If you are needing an answer right away, the best thing to do is to call us during business hours at 1-800-800-8517 and we will be able assist you. Thank you.

~Kristi @ ECS
by: Kristi @ ECS on 10/26/15
VCESS didn't you learn before to be nicer on the chat board. Reminder Pittsburg (h), seems like you ran off that poor poster for her simple inquiry. Please be kinder to others.
by: tlmcdaniel on 10/26/15
Hey, Tim! How come I have to be nice to rude, impatient people, but you get to scold me? I invite you to bite me. :)
by: VCESS on 10/26/15
Not scolding anyone, just asking politely to please be nicer to posters so everyone can enjoy the chat room without feeling like they are treated rudely. This is a great place for everyone to express their comments, questions and the like and I don't think that chasing off others (including potential customers) is what Everything Cross Stitch intended when they put the chat room in place. :)
by: tlmcdaniel on 10/26/15
Frankly, I didn't think I got rude with anyone but you! Abrupt, maybe. But why kiss their body parts when they don't care how THEY treat people? And I did NOTHING in that last little skirmish except cite a little history and defend someone who was funny. :) Yes, I learned a lot about historical spelling and the absence of a sense of humor in some people...but not many people. :)
by: VCESS on 10/26/15