Regarding your product
Hi - I am interested in your pattern for the Jolly Snowmen cross stitch - are you products immediate after paying or are the patterns mailed out. I wanted this one for this Christmas if possible. Or are they kits? Thanks
Posted by: everjerseygirl13 on 11/13/15
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Hello,

Our products get mailed out to you and they are not available in downloadable format. You will be able to tell what a certain product is by looking at the "Product Type" that is located to the right of the picture of the pattern. If it states "Product Type: Cross Stitch pattern" then it's just a counted cross stitch pattern. If it states "Product Type: Cross Stitch Kit" and then gives the name of the manufacturer, then it is a kit that will have everything in it that you will need to stitch the design.

Some of our counted cross stitch patterns will have their supplies listed for them (like the design that you pictured with this post) the supplies, such as the floss and the fabric, are listed right underneath of the picture. So, if you choose, you can purchase the pattern, the floss and the fabric all at the same time and once the order is placed, we will gather everything up and get it shipped out to you as soon as possible. If a design doesn't have a supply list listed and you would like to see it, just contact us either on here or by email and we will get it posted within a business day.

Turn around time for orders is about 2-3 days and depending on your shipping method that you choose at the time of ordering depends on how fast you get your order. We offer USPS first class mail, USPS Priority Mail and UPS as our shipping options.

I hope this helps answer your questions :) Welcome to our website and our message boards!! If you have any further questions, feel free to ask on here! Everyone is very chatty and helpful on here :) Thank you!

~Kristi @ ECS
Posted by: Kristi @ ECS on 11/13/15