There was an error with my order
This is not the ornament pattern I ordered.
This is what I received. How should I proceed
To get the correct item. The price I paid is more than this
Pattern. Help please. Thank you.
Posted by: mlh518 on 08/26/16
Replies:
You will need to contact customer service:

Phone: 800-800-8517
FAX: 937-294-1989
E-Mail: sales@everythingcrossstitch.com


I am not an employee of ECS, just a stitcher who saw your post. Hope this helps. :)
by: zzstarzz21 on 08/26/16
Hello,

Any order related questions, should be directed to our Customer Service department. Just simply contact us by phone or email and one our customer service reps will be able to assist you with any issues relating your order. Make sure to have your order number handy so they are able to look up the order in a timely manner for you :) We strive to provide our customers with great customer service, so if there’s anything we can help you with, please let us know! Our contact information was posted in the post above this so just contact them and they will take care of you :) Thank you.

~Kristi @ ECS
by: Kristi @ ECS on 08/29/16