My Savior's Words
Good morning. I recently purchased My Father's Promises. On the website, the list of colors and the opportunity to purchase them, either in their entirety or separately was available. I wanted to see if that was the same opportunity with the pattern My Savior's Words. It is not. There's no list of colors needed. So I would end up purchasing the pattern and having to wait for it to arrive before I would know which colors were needed. It would be more convenient if the list was available, just like My Father's Promises has been set up. Thank you..
Posted by: lschneider321 on 04/22/17
Replies:
You need to contact ECS customer service and ask Kristi to post the information. Right now you are in a public chat room.
by: Sunshine on 04/22/17
The Customer Service Department is closed on the week-end. They have thousands of patterns. Unfortunately, the supply list for each pattern has to be added one at a time. It is a never ending process. However, they do give priority to requests. You will probably see the supp0ly list added by mid morning on Monday.

FYI -- Everything Cross Stitch has an excellent Customer Service record.

Plus, if you are a first time customer sign up for their newsletter. You will see that information on their Home Page. You will received a 20% discount on your first purchase.

I am a stitcher, not an employee. Welcome to our Chat
by: NANCYE G on 04/22/17
Hello,

I have added the supply list for this design to our website so you should see the floss and the fabric listed under the Supplies tab now. Thank you :)

~Kristi @ ECS
by: Kristi @ ECS on 04/22/17