The Customer Service Department is closed on the week-end. They have thousands of patterns. Unfortunately, the supply list for each pattern has to be added one at a time. It is a never ending process. However, they do give priority to requests. You will probably see the supp0ly list added by mid morning on Monday.
FYI -- Everything Cross Stitch has an excellent Customer Service record.
Plus, if you are a first time customer sign up for their newsletter. You will see that information on their Home Page. You will received a 20% discount on your first purchase.
I am a stitcher, not an employee. Welcome to our Chat