The DMC is one of the best floss that had been created. It was manufacturing since 150 years ago in France and It was made from a good length of cotton from Egypt which the Egyptains call it the White gold because of the wealth that bring to its peoples. My grand ma so my mom so I and my daughter had done a lot of purchase of this kind of floss. I do't know why you are not that happy with it.

Kristen -- there has been a lot of negative discussion lately regarding the quality of DMC flosses.

Look for a chat thread with a title "Sent an e-mail to the DMC corporation"...for some more information

Kristen - I have noticed this with my stitches for about 3 years. Some of the brighter colored threads look so pretty while white/ecru and colors in that realm look puffy and like I just slapped them together. I like you have dangled my needle to take out kinks or twists, tried holding the threads differently as they get closer to the fabric and nothing seems to work. I am very frustrated with DMC threads at the moment and the project I am working on now is my first time with Anchor threads. I wrote Kristi (ECS rep) last week to see if she could talk with their distributor and it might carry more weight than individual stitchers but haven't heard back from her which is unusual as ECS has the best customer service I have ever seen. Nancye just sent an e-mail to DMC the other day complaining about their thinness of threads etc. and is waiting to hear back from them. So now that you have brought your problem to the chat room I feel a little better as I thought it was something I alone was doing wrong. Thank you and have a great w/end.
cheryl

It wasn't me that sent that e-mail. It was Bermuda

However, in the past couple of years I did contact them twice and I found that their customer service department was less than helpful.

Nancye,
You were being kind in your statement about DMC customer service......

Kristen, have you tried "railroading"?

It makes no difference if you railroad stitches...white and ecru look awful when stitched, especially if surrounded by darker colors. I really notice this and feel that it ruins projects. If I look at older designs that I stktched, this didn't happen. I think the floss is thinner and I will wrkte to DMC. I can include a picture of a ruined project so they can see the issue. I will write today. We all need to express concern. Despite the cost, I am using Weeks Dye Works Whitewash for white.

I agree that it is the DMC light colors--white, ecru, and all the beiges--that look terrible, no matter if I railroad or not. I'm starting to think that the Dimension threads that I have do a better job.

Miss Crosstitch,
Most of us have used DMC for many years and have been extremely satisfied with the results, we are not bashing the company. However lately, we have noticed that their floss has been inconsistent in its quality and we are just wanting some answers and have been stonewalled by customer service. My impression is that there are management and/or productions issues. Hopefully they are temporary and DMC will turn out the consistent product that we have come to expect from them. Stitchers put heart and souls into their projects and want to know that we can depend on the products we use for our investment.

What is "railroading"?