Dear Everything Cross Stitch,
While I have enjoyed purchasing many products from your site over the years, I'm sorry to say that, after being treated so rudely by one of your designers for simply pointing out a spelling error, I most likely will discontinue to use your sight any longer. Let me say this: If one said designer cannot take constructive criticism, then one said designer has much deeper problems than spelling. Customer service is something I strongly believe is a company's strongest link and, unfortunately, instead of being treated with concern, I was treated with sarcasm and ridicule. Shame on this one designer. Oh, BTW: if you want to be a successful cross stitch pattern designer, don't make spelling errors....and, it is not the same as an error in the subject line of an email, it is a professional product for sale.....get it? People pay for your product, not the subject line if an email.