No instructions in package
Just received my "Herb Panel on Linen". Is everything a cross stitch - no half stitches? There are no instruction along with the linen and thread. I am assuming I use two threads
Posted by: Bacarra on 05/17/16
Replies:
Hi there

Contacting the manufacturing co. They will hear your problem and they might help U. Good luck.
by: miss crossstitc on 05/18/16
Hello,

I'm sorry for the troubles you are having with this product. Unfortunately, we are not the manufacturers of the product so if any items are missing from inside the package/kit itself, you will have to contact the manufacturer and they will send you a replacement item for their product. Since we do not put these kits together, we do not have any supplies that go along with the kit or design. Here is a link the Thea Gouverneur contact us section of their website:

http://www.theagouverneur.com/contact-0018000000112.aspx

They are located in the Netherlands so an email would probably best way to contact them. I would just let them know that you are missing the instructions for one of their kits and they should be able to just send you a copy/replacement for it. As far as the strand usage, most people use 2 strands when stitching on 36ct. Linen so I would go with the norm unless it's stated differently on the instructions or package somewhere?!

~Kristi @ ECS
by: Kristi @ ECS on 05/18/16