Extra thread
I am within a day of finishing this project - which is really cute - but I am out of color 16021. I need 2-3 (6 thread pieces) of this thread. How do I get this?

Betty Bamberger
710 Roughton
Jetmore, Ks 67854

Thanks for your help
Posted by: bsb1947 on 10/22/16
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This is a Dimensions kit and they have their own type of thread. You will have to contact Dimensions directly to get anymore thread that you need. Everything Cross Stitch is just the company that sells the kits so any problems you have you need to go to the designing company.

Hope this helps. Very pretty project.
Posted by: syagel on 10/23/16
Dimensions takes forever to answer. I know, I had to send for some once.

Therefore, I now keep all their leftover thread, and I can send you two of that color. If you need another one, I'll be finishing up a Christmas one of theirs and may have extra in a few weeks. Just let me know if two is not enough..

The two strands will be out to you in Monday's mail.

Adele
Posted by: arottenbucher on 10/23/16
This is what I love about this site! Everyone is so willing to help their fellow stitchers!
Posted by: murillome on 10/23/16
Hi Betty,

Any replacement items for kits will have to come from the manufacturer. We do sell this kit but we are not the actual manufacturer and therefore we do not have any replacement supplies to send out. All you would have to do is contact Dimensions and let them know what you need and they will get it out to you. Here is there contact information:


https://www.simplicity.com/contactus
Monday to Friday
8:00 AM to 4:30 PM CT
1-(800)-794-5866

Hope this helps :)
~Kristi @ ECS
Posted by: Kristi @ ECS on 10/24/16