Ivory 18 Count Aida
Hi
I purchased Star Wars (Read-52) pattern by Mystic Stitch from your website. One of my questions is fabric size. According to your Fabric Size Calculator, I should use a 25 x 21 piece of aida. I would like a bigger piece with additional fabric at the top, bottom and on each side. On your size chart does "1 Yard at 25" means 36" x 25" and "1 Yard at 51" means 36" x 51"?

Also, the colors I'm interested in are "out of stock". What is the approximate timeline for you getting these back in stock? The colors I'm trying to decide between are Ivory, Beige or Off-White.

Thanks
Shirley

Posted by: sjburkenj on 04/29/18
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Shirley, This is just a Chat Room for stitchers. Use the "Customer Care" button at the top of the screen and contact customer service tomorrow when they are open Monday thru Friday. They do not address such things in this forum for privacy reasons!

I am a Stitcher in the Chat Room
Posted by: jerseycrafter on 04/29/18
Hi Shirley,

We can definitely answer these questions on the message boards :) We just can't answer order specific questions on here for privacy reasons.

You are correct about the yardage....1 yard at 25" means the piece is 35" x 36" and 1 yard at 51" means 36" x 51" so you had that correct. Our fabric calculator only gives the bare minimum of 2-3 inches around for the extra fabric so you can definitely order a piece bigger than what's stated. The calculator will just give you the minimum what you need :)

As for the out of stock question. Unfortunately, our fabric distributor doesn't give us ETA's on back ordered fabrics. We get shipments in from them every day and they include any products back ordered in those shipments and we don't know what all is in the box until we open it and pull out the receipt. So we get back ordered fabrics in every day and we ship those orders waiting on those back ordered items first. So you can still place your order for the fabric and we won't ship your entire order until the fabric comes in. If for some strange reason, the fabric takes longer than 30 days to come in, we will contact you regarding the order. But fabrics come in daily and we get the back ordered ones out first.

Hope this helps answer your questions :)

~Kristi @ ECS
Posted by: Kristi @ ECS on 04/30/18