LaVern, you need to contact Customer Service on weekdays:
Email: Service@EverythingCrossStitch.com
Phone: (800) 800-8517

This is just a chat room for stitchers, we're not employees of ECS.

Did you ever get your order? I was about to order this item until I saw your question!

Sometimes old posts show up here for some reason. I am betting that the problem was resolved as ECS has excellent customer service and I have never had an order botched. They do have a 5 star rating on their service. Good luck. Pam

I haven’t had that problem, of course the last two baby quits I bought at were at Michael ‘s. I only order the birth announcement. I’ call customer service. Here is one baby quit I made. Out side of the announcement I made my own design.

Gig, too cute. I have only done one baby afghan but it actually turned out perfect. I chose designs out of several sources i.e. Ducks, Teddies, Bunnies. It was really a fun project. Pam