Cross Stitch Needles
I need to chat with a live person
Posted by: jbuelsing4590 on 05/04/19
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LOL There are no wights in this chat room, though we often growl. 😊 At frogs...
Posted by: VCESS on 05/04/19
We are all alive!
Posted by: surt8511 on 05/04/19
Coming to you live from the ECS chat room....πŸ™‚
ECS is closed on weekends.
Can we help you with something?
If it is about something you ordered, want to order, the ECS
β€˜Customer Care’ information is just above this page, just click on it and you can send them an e-mail or call them on Monday at 1-800-800-8517. Hope this helps.
Posted by: Bermuda on 05/04/19
VCESS, Bermuda & surt...
Don't be talking about all of us! I think that I may have died quite a while ago. I figured this out because DH ignores me, my friends, even ones from work, never come by. Also, I have days when my energy for spring cleaning and organizing my stash seems like some strange ritual that I detest.
Don't send flowers!!!
Posted by: Su Pitt on 05/04/19
Su, that should read in lieu of flowers, send floss.
Posted by: noah on 05/04/19
We talk to you Su.....speaking for myself, but I’m your friend....albeit the friendship is via a chat room. , but it’s friendship just the same. Having a rough evening? πŸ˜•
Posted by: Bermuda on 05/05/19
Awe Su Pitt we are here for you too. 😍😍😍😍
Posted by: surt8511 on 05/05/19
Su, this jbuelsing...jbuelsing, this is Su. Please, introduce yourselves as you need to the crowd!
Posted by: VCESS on 05/05/19
ttt...for Kristi..I think she means you...
Posted by: VCESS on 05/06/19
Hello jbuelsing4590,

We do not offer a "live chat" feature on our website. You can call us during our business hours if you need to talk to someone in Customer Service. Our office number is 800-800-8517 Monday through Friday 8am to 5pm EST.

Emails to our Customer Service inbox are answered after hours and this chat board is only monitored and answered by ECS staff (aka me) during business hours. Hope this information helps! Thank you.

~Kristi @ ECS
Posted by: Kristi @ ECS on 05/06/19