There should be a chart in your kit with a key to the floss along with the symbols. If it is missing, you need to contact the company that made the kit...looks like Janlynn. Their contact information should be in the kit somewhere. Hope this helps. I do not work for ECS, I am one of the stitchers in this chat room that saw your post. Mary

Hi there

Here is the telephone number for Janlynn corporation 800-445-5565 for canada and USA. If U care to write them here is their email too. customersev@janlynn.com. Have fun.